Store policy

Terms of Service

The practical terms for using the KMA online store and placing an order.

Last updated: August 2026

Acceptance of terms

By accessing or using the KMA Spices & Herbs website, you agree to these terms. If you do not agree, please do not use the store.

Products and information

We work to keep product names, descriptions, images, prices, and stock information accurate. Images are illustrative and packaging or appearance may vary slightly. Products are subject to availability.

Orders and payment

An order is confirmed after we receive and review it. We accept cash on delivery and bank transfer. Bank transfer orders require valid payment proof. We may cancel an order where an item is unavailable, information is incorrect, or fraud is suspected.

Delivery

We deliver across Nigeria. Delivery fees and eligibility are shown at checkout. Delivery times are estimates and may vary by location, courier availability, weather, or other circumstances outside our control.

Returns and refunds

Because our products are food items, returns are generally not accepted after delivery. If an item is damaged or incorrect, contact us within 24 hours with your order number and clear photos so we can review a replacement or refund.

Responsible use

Product information is provided for shopping guidance and is not medical advice. Follow the instructions on product packaging and consider allergies or dietary requirements before use.

Contact

Questions about these terms can be sent to kmafoods22@gmail.com or raised through our available customer support channels.

Need clarification on a term?We are happy to help with products, orders, and delivery.
Contact KMA